Welcome to Hartland Way Surgery

We are a NHS GP surgery located in Shirley, Croydon, offering first class patient -centred primary care.  Our aim is to deliver high quality, comprehensive healthcare using our established team of highly skilled, compassionate staff.

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format.  It has been design with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Our dedicated team are here to to treat those minor and acute conditions that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues.

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You can now request appointments and submit an admin query with our Online Triage Service – Patient Triage.

How Does It Work?

1. Contact us online by clicking here.
2.Select the type of request you would like to submit – either Medical or Admin.
3.Complete the form with as much detail as possible.
4.Submit your request, ensuring you provide us with the most up to date number for you.

Your request will be sent directly to a GP for assessment, and they will determine the best course of action. This may include:

Booking an appointment with a GP or another clinician
Providing advice or treatment remotely where appropriate, saving you a visit to the practice
Signposting you to a more suitable service, such as a pharmacy or physiotherapist

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Now, patients can easily self-refer to a pharmacy for minor ailments like:

Cold or flu symptoms

Sore throat

Cough

Diarrhea

Skin rash issues

Hay fever

Our pharmacists, who are qualified healthcare professionals, can provide clinical advice and medications for various minor ailments.

Plus, you can get a same-day consultation at a convenient time for you.

Find out more using the link below:

Refer to a Pharmacy

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Latest News

Posted on March 27th, 2025

IMPORTANT NOTICE   On 27th March 2025 between the hours of 17:30 – 18:30, we will have no access to our […]

Posted on February 28th, 2025

Important Update: Changes to How You Book Appointments We are introducing a new online triage system called Patient Triage to […]

Posted on December 19th, 2024

Stay up-to-date with all the latest news from Hartland Way Surgery. If there is something specific you’d like to see […]

Posted on December 12th, 2024

Please find below information about pharmacies opening hours during Christmas and New Year Holidays. Final Commissioned Rota For Christmas & […]

Posted on September 6th, 2024

Dear Patients, I am writing to inform you of recent developments within the NHS that directly affect general practice. As […]